Equipment Failure – What to do Next

Equipment FailureWhat to do Next

Have you invested in information technology? Do you depend on your equipment to support your business?  Have you experienced equipment fails? It’s likely to happen eventually and it equipment failure can leave you scrambling to find a replacement solution for essential technology. It’s a tough place to be, but it can also be an opportunity.

When you hear the news that a piece of equipment has failed, anxiety quickly sets in. It can mean costly downtime and you’re going to need to budget for a replacement. You have to spend time determining the next, best solution. Users, and customer could potentially get frustrated too.

If the equipment that’s broken down is a hard drive or server, stop everything, and call for expert help. Anything you do can result in more data loss. This includes the age-old IT self-help remedy of turning it off and on again!

When anything carrying data fails, the next question is whether you have a recent backup. Can you restore data from that backup? At Onsite Techs we recommend you have as many as three data backups for safekeeping, with at least one of them kept off-site.

OK, it’s dead. Now what?

After the initial freak out, once you’ve determined that technology is done for, take some time to reassess.

Your decision-makers can start out by deciding whether that equipment needs replacing. Don’t just have a knee-jerk reaction and replace it. There may be new improved options available.

An on-site equipment failure is a great opportunity to look into cloud technologies. The cloud is more than Software as a Service solutions giving users access to applications online. Infrastructure as a Service offering can quickly get up and running with new technology, and you gain access to enterprise-level infrastructure. Replacing hardware is no longer your responsibility. Plus, you’ll only pay for what you use and be able to scale up or down as needed.

There’s also less chance of losing data when working in the cloud. Cloud computing takes away the single-point-of-failure problem so that your data is available anywhere you have an internet connection. Even if your desktop computer dies, you can still get into the same virtual desktop from another device. Cloud service providers build in redundancies, so data is not stored on a single server. This supports business continuity even after equipment failure or natural disasters.

Onsite Techs Can Help

Save yourself the stress of dealing with technology failures alone by partnering with Onsite Techs. There are many advantages. First, we make sure you have a working data backup that’s tested for reliability and secure.

Onsite Techs experts also aim to detect potential failures before they happen. If a device needs replacing, we want to know before the last gasp of life. That helps ensure a smooth transition and helps level out the budget impact.

Onsite Techs experts know what’s involved in migrating technology to the cloud. We can help you weigh up the pros and cons, assessing what’s best for your individual business. Plus, we develop your migration strategy and provide ongoing support.

Onsite Techs can identify the best providers for your needs. We tailor our services to your business workload, regardless of company size. Unlike a software salesperson, we don’t enjoy selling you more than you need. We want you to have the best technology to help prevent issues before they happen.

Call Onsite Techs for a consultation today at 401-773-7766. 

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