Small Business IT Services

Five Ways IT Support is the Smart Way to Protect Your Small Business from Common Risks

Five Ways IT Support is the Smart Way to Protect Your Small Business from Common Risks

If you have a small business that you might even be running out of your home, you are probably used to being in charge of all aspects of your business. The thing is, as your business grows and gains traction, one area that you might want to leave to the professionals is your IT support needs. This isn’t something that can just lead to annoying problems, IT issues can also affect the integrity of your business in many ways. Here are five ways small business IT services can help keep your business safe and your clients receiving professional, continual service.

  1. Protecting Clients Remotely

While you might provide excellent customer service to clients and be an on-time, hard worker, if your tech safety fails, this might fail your clients as well. Inadvertently sending out viruses to clients can give you a bad reputation, and if your computer isn’t backed up properly, there might be security breaches involving personal client information. It is on you to protect your business as well as your clients. Having an on-site technician come and review your computer’s software and update needs can help you feel secure in your business’s online safety.

  1. Firewall and Antivirus Updates

If you primarily use your computer for your entire small business or for tracking projects and contacting clients, making sure your computer and tech systems are working at their best is important. If you aren’t sure what your computer’s antivirus status is or if your firewall options are maximizing your productivity and safety, an IT professional can quickly get your computer systems up-to-speed. If you office is growing and you may have shared networks among a few staff, making sure all computers in your network are up-to-date will keep your business safe.

  1. Advice for Backing Up Work

Depending on the type of small business you are running, you might track all sorts of things on your computer – from project deadlines, finances, and continued contact with clients. If you don’t have a plan in place to properly back up all of your work, bringing in an IT professional for advice can streamline and safeguard your existing process. This might involve advice on both the perks and safety limitations of cloud-based back ups, or recommendations such as external hard drives to periodically backup all of your business-related files.

  1. Up-to-the-Minute IT Support

While you might know how to update your computer and even backup your work, there are always new viruses and issues on the horizon when it comes to technology. Bring on an IT professional that is ‘in the know’ and works in the world of computers and technology every day. They will know what to look out for and how to protect your computer and business from new scams, viruses, or out-of-date software that might need to be manually updated.

  1. Troubleshooting Takes Time

While you might be able to eventually track down what is wrong with your computer if you can’t connect to the internet or find a saved file, these tasks can take time out of your work day. If you are wasting your morning on complicated technology troubleshooting, you are neglecting clients by redirecting your time. If you can bring in a technician that can take the time to troubleshoot for you, you can get back to work and keep your business thriving without any daily setbacks from computer issues.

If you are running a successful small business, you have enough on your shoulders already. You don’t have to worry about fixing IT problems yourself on top of the day-to-day of running a business. If you are looking for on-site support for your IT needs in the Rhode Island area, contact us to get started. Protecting your business and clients is a big part of running a business, and your IT safety needs to be a priority.