Should You Hire a Full-Time Employee for Small Business IT Services in Rhode Island?

 Should You Hire a Full-Time Employee for Small Business IT Services in Rhode Island?

You seem to be spending more time tending to computer issues for your small business and less time dealing with operations and customer services. There’s enough money in the budget to hire a full-time computer employee to take care of your digital headaches. But do you really know how much one costs?

  • In Rhode Island, computer user support specialists average $50,340 a year, or $24.20 per hour, according to the US Bureau of Labor Statistics. If you don’t mind going with a beginner who may need a lot of hand-holding then you can pay under $32,350 yearly, which is what the lowest-paid 10 percent earn. If you want an experienced person who can work independently, the top 10 percent get over $72,960 annually.
  • There’s more to compensation than basic salary, says the MIT Sloan School of Management. You need to account for federal and state taxes, Employment Security, the Job Developer Fund, and Temporary Disability. Then there are vacation, holiday, and sick leave periods. When your employee is out of the office, do you hire a temp to take over computer duties? Your business and liability insurance will go up because you now have an employee. Then you may also decide to provide health insurance and retirement benefits at extra cost. All these extras generally increase the base salary by 1.25 to 1.4 times. Suddenly, what you’re spending for your employee amounts to between $62,925 to $70,476 a year for the average range.
  • You hopefully have enough room at your location to carve out a space for the new-hire. If not, you’ll need to move into a bigger place. At the very least, he or she will need a chair and a work table as well as a computer, office supplies, and perhaps a land-line extension. Is parking free in your building? If not, you’ll need to pay for employee parking. All these costs vary considerably depending on where you are in the state. Figure out how much these extras cost for you alone and add that to the price of an employee.
  • You need to spend time and money recruiting this employee. Start with advertising online and in the local paper. When the applications and phone calls come in, you need to sort them all and call back the best prospects for an interview. Talking to each applicant will probably take at least half-an-hour or more, especially if you have a complex set-up. When you finally settle on somebody, you must spend time in training and creating job procedures to follow.
  • What happens when the workload increases? Do you overwork your employee, perhaps offering additional money as compensation? Do you hire a part-time to pick up the extra tasks? Or do you get another full-time employee and go through the same process of trying to find one and paying out even more compensation.

When you add all these issues and money up that little extra you had in the budget for an employee suddenly seems inadequate. You may also discover that far from spending more time on running your business, your spending more and more time dealing with employee-related issues, such as paperwork, defining tasks, and checking up on whether the job was done correctly.

A more cost-effective way to deal with your computer needs and experience less hassle is to hire third-party experts like us. We come in only when you need us, which does not permanently add to your overhead. In addition, we have the expertise to deal with all kinds of digital issues, including ones you may not have even considered. When your workload changes or increases, we can easily cope with it once you let us know. Please contact us to see how our services can help with your small business IT services.